store faqs

Questions about ordering from the Relate Escape Store? I’ve got you covered!

 
  • Unfortunately, RedBubble does not give shop owners the ability to create individual promo codes or discounts.

    That being said, Redbubble consistently offer discounts for buying multiples of a product. You can find that pricing on an item’s detail page.

    Redbubble also runs site-wide promotions. If a promotion is currently running, there will be a alert bar at the top of the homepage displaying that information.

  • Yes! When you check out, tick the box next to the “This order is a gift” option. Be sure to enter the recipient’s shipping address (instead of your own) when prompted.

  • No. As a rule, Redbubble does not include a printed invoice with the actual order. They only send you, the purchaser, an invoice via email.

    The only time a printed invoice may be included is in the case of some international shipments, when it’s required to pass through customs.

  • Yes! When you check out, tick the box next to the “This order is a gift” option. A box will appear for you send a custom e-card.

    Redbubble will deliver your custom message to the recipient - as well as provide them with an estimated shipping date.

    This adds a personal touch - and gives them a heads up so they can be on the lookout for the package.

  • Unfortunately, RedBubble does not offer gift wrapping at this time.

  • RedBubble uses branded packaging that’s fun and distinctive - which is sure to get your recipient’s attention!

    They use a variety of shipping options, taking into account where the order is being shipping, so the item(s) arrive safely.

    (The packaging is also made from recycled materials and can be recycled after use.)

  • Redbubble produces great quality products. 90% of the canvas and printed artwork in my apartment is from Redbubble. I’m an avid shopper as well as a seller - and I’ve always had a very satisfactory buying experience.

  • Every design in the Relate Escape store has been created by yours truly! This means that each design is unique and not something you’ll find anywhere else!